• How long does it take to receive my product key? Most of our products are delivered instantly to your email address after payment. For pre-order products (like Office 2024), delivery takes between 1 and 24 hours.
• Where can I find my activation key? Your key will be sent to the email address you provided during checkout. Please check your Inbox and Spam/Junk folders.
• How do I activate my software? We provide a step-by-step activation guide with every purchase. You can also find detailed instructions under the "Activation Steps" tab on each product page.

Are these licenses genuine and legal?

Yes, 100%. All licenses sold by KeyZone are official Microsoft keys. We source our products from verified distributors to ensure permanent and legal activation.

Is this a one-time payment or a subscription?

For Office (2016-2021) and Windows, it is a one-time purchase with no recurring fees. For Microsoft 365, it is a 12-month subscription.

Can I use the key on more than one PC?

Most licenses are valid for 1 PC/Device only. If you need licenses for multiple devices, please increase the quantity in your cart or contact us for a bulk discount.

What if the key doesn’t work?

Don't worry! We offer a 100% Activation Guarantee. If a key fails to work, contact our support team with a screenshot of the error, and we will provide a replacement immediately.

Can I get a refund?

Since these are digital products, refunds are only issued if the key is proven to be defective, and we are unable to provide a working replacement. Once a key has been successfully activated, it cannot be returned.

• Is my payment information secure? Absolutely. We use industry-standard SSL encryption and trusted payment gateways like PayPal and secure Card processors to ensure your data is always protected.